Refund & Cancellation Policy

Last updated 3 November 2026

We offer a refund within 7 days of purchase if you’re not satisfied — write to info@grovix.co.in with your order number.

How refunds are paid

Approved refunds go back to the original payment method (card, UPI or bank) within 5–7 working days through our payment partner. Access to digital products ends when a refund is issued.

Physical products

Orders can be cancelled before they ship. Damaged or wrong items are replaced or refunded — share a photo within 48 hours of delivery. Cash on Delivery orders refused at the door are cancelled.

Calls and sessions

Booked calls can be rescheduled from your confirmation email. Paid calls are refunded if cancelled within the notice period shown when you booked.

Memberships and payment plans

You can cancel a membership any time; you keep access until the end of the period you paid for. Instalments already paid for a delivered programme are not refundable unless stated on the offer.